(650) 326-6319

General questions

Send a non-urgent question

Use this form for insurance, billing, records, referral, or general service questions. Please do not include medical details or urgent symptoms.

Visit Our Office

Visit our Palo Alto office for thoughtful, comfortable dental care.

Reception desk at Dr. Wong's Palo Alto dental office

Office Hours

Mon, Tue, Thu: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 3:00 PM
Fri: 8:00 AM - 4:00 PM
Sat-Sun: Closed
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Insurance Information

We are an out-of-network PPO provider. Many PPO plans still include benefits, and our team can verify yours before treatment.

PPO Plans We Can Help Verify

  • Delta Dental
  • Cigna
  • Aetna
  • MetLife
  • Guardian
  • United Healthcare
  • Blue Cross Blue Shield
  • Humana
  • Principal
  • Lincoln Financial
  • And more PPO plans

Insurance Questions?

Our team can help verify your benefits before your visit and walk through expected out-of-pocket costs.

If you do not have insurance, ask about our in-house dental plan. We also accept Visa, MasterCard, and FSA/HSA funds.

Call us at (650) 326-6319

The best way to reach our Palo Alto office

You can call, email, or use the contact form to request a visit. Our team responds during business hours and will help you find the right appointment type.

If you are dealing with pain or swelling, call so we can guide you on next steps and look for an urgent slot.

Messages sent after hours are returned the next business day. For urgent issues, phone calls are the fastest way to reach us.

  • Reason for visit and any symptoms
  • Insurance details if applicable
  • Preferred days and times

Location and arrival tips

Our office is located at 409 Cambridge Ave, Palo Alto, CA 94306, close to Stanford and downtown Palo Alto.

If you are new to the area, ask about parking and the easiest route based on your starting point. Arriving a few minutes early helps with check-in and paperwork.