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Friday, December 19: 8:00 AM – 1:00 PMDecember 20 – January 4: Closed for the holidaysMonday, January 5, 2026: Reopening at 8:00 AMReopens
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(650) 326-6319

Terms of Service

Last updated: 12/28/2025

Agreement to Terms

By accessing and using the website of Christopher B. Wong, DDS and receiving dental services at our practice, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Use of Website

Permitted Use

You may use our website for:

  • Learning about our dental services and practice
  • Scheduling appointments
  • Accessing patient resources and educational materials
  • Contacting our office

Prohibited Use

You may not use our website to:

  • Violate any local, state, or federal laws
  • Transmit harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to access the website

Patient Responsibilities

Appointment Scheduling

  • Provide accurate and complete information when scheduling appointments
  • Arrive on time for scheduled appointments
  • Provide at least 24 hours notice for appointment cancellations
  • Update us with any changes to your contact information or insurance

Medical Information

  • Provide complete and accurate medical and dental history
  • Inform us of any changes to your health status or medications
  • Follow all pre and post-treatment instructions
  • Ask questions if you don't understand any aspect of your treatment

Practice Policies

Cancellation Policy

We require at least 24 hours advance notice for appointment cancellations. Failure to provide adequate notice or repeated no-shows may result in a cancellation fee.

Payment Policy

  • Payment is due at the time of service unless prior arrangements have been made
  • We accept cash, credit cards, and most dental insurance plans
  • Patients are responsible for understanding their insurance benefits and coverage
  • Outstanding balances may be subject to interest charges

Insurance

While we participate with many insurance plans, you are ultimately responsible for payment of services. We will assist with insurance claims as a courtesy, but insurance payment is between you and your insurance company.

Treatment and Consent

  • All treatment recommendations are based on our professional judgment
  • You have the right to accept or decline any recommended treatment
  • Treatment outcomes cannot be guaranteed
  • You are responsible for following all post-treatment care instructions
  • Emergency treatment may be provided without prior consultation

Limitation of Liability

To the fullest extent permitted by law, Christopher B. Wong, DDS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Christopher B. Wong, DDS and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information in accordance with HIPAA regulations. Please review our Privacy Policy for detailed information about our privacy practices.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms will be resolved in the appropriate courts of Santa Clara County, California.

Contact Information

If you have questions about these Terms of Service, please contact us:

Christopher B. Wong, DDS

409 Cambridge Ave

Palo Alto, CA 94306

Phone: (650) 326-6319

Email: info@drwongdental.com